At SM Jewellery, we are committed to protecting the privacy and security of our customers’ personal information. This privacy policy outlines how we collect, use, and safeguard the data you provide when interacting with our jewellery store, be it through our website, mobile applications, or in-store interactions.
1. Information Collection: We may collect various types of information to provide you with an enhanced shopping experience and improve our services. This includes:
- Personal Information: When you make a purchase or register an account, we may collect your name, email address, phone number, postal address, and other relevant details.
- Payment Information: For secure transactions, we collect payment details such as credit card numbers, but this data is encrypted and stored securely.
- Website Usage Data: We may gather anonymous information on how you navigate and interact with our website, helping us to enhance its functionality and content.
2. Use of Information: We use the collected data for the following purposes:
- To process and fulfill your orders efficiently and deliver products to your preferred address.
- To personalize your shopping experience and provide relevant recommendations based on your preferences.
- To communicate with you about your purchases, promotions, and new products through emails or other means, provided you have given us consent to do so.
- To improve our website’s functionality, analyze trends, and optimize your user experience.
- To prevent fraudulent activities and ensure the security of your information.
3. Data Sharing and Disclosure: SM Jewellery respects your privacy and will not share, sell, or rent your personal information to third parties for marketing purposes. However, we may share certain data with trusted service providers who assist us in conducting our business operations, such as shipping companies and payment processors.
4. Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your shopping experience and gather website usage data. These cookies are used for analytics, remembering your preferences, and ensuring a smooth checkout process. You can manage cookie settings in your web browser, but note that disabling cookies may affect certain functionalities on our website.
5. Data Security: We prioritize the security of your personal information. We implement robust physical, electronic, and administrative measures to protect data against unauthorized access, alteration, or disclosure. All transactions are encrypted using industry-standard Secure Socket Layer (SSL) technology.
6. Children’s Privacy: Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children, and if we discover that such data has been inadvertently obtained, we will promptly delete it.
7. Changes to Privacy Policy: We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. Any revisions will be posted on our website, and we encourage you to review the policy periodically.
By accessing SM Jewellers services, you consent to the terms and practices described in this privacy policy. We value your trust in us and assure you that your personal information is treated with utmost care and confidentiality.
If you have any questions or concerns regarding our privacy policy or wish to exercise your data rights, please contact us.