Welcome to SM Jewellery Store. By accessing our website, mobile applications, or making purchases in our physical store, you agree to comply with the following terms and conditions. Please read these terms carefully before using our services.

1. Product Information: While we make every effort to ensure the accuracy of product information, descriptions, and images, there may be occasional errors or discrepancies. We reserve the right to correct such errors and update product details without prior notice.

2. Pricing and Payments: All prices displayed on our website or in-store are in Indian Rupee, inclusive of applicable taxes. Prices may be subject to change without notice. Payment for online orders is accepted through secure payment gateways, and we accept major credit/debit cards. Payment for in-store purchases can be made in cash, by credit/debit card, or other accepted payment methods.

3. Order Confirmation: Upon placing an order, you will receive an email or notification confirming the receipt of your order. This email does not constitute acceptance of your order. We reserve the right to accept or decline orders at our discretion.

4. Shipping and Delivery: We strive to process and ship your order promptly. Delivery times may vary depending on your location and product availability. Once your order is shipped, you will receive a tracking number for your reference. Any customs duties, taxes, or other fees imposed during international shipping are the responsibility of the customer.

5. Returns and Exchanges: We take pride in the quality of our jewellery, and we want you to be satisfied with your purchase. If you are not entirely happy with your order, please refer to our Returns and Exchange Policy for detailed instructions on initiating a return or exchange. Note that certain items, such as personalized or custom-made jewellery, may not be eligible for return or exchange.

6. Intellectual Property: All content on the SM Jewellery Store website, including images, logos, text, and graphics, is protected by copyright and other intellectual property laws. Any unauthorized use, reproduction, or distribution of our content is strictly prohibited.

7. User Conduct: You agree not to use our services for any unlawful or malicious activities, including but not limited to uploading harmful content, attempting to gain unauthorized access to our systems, or interfering with the operation of our website.

8. Links to Third-Party Websites: Our website may contain links to third-party websites for your convenience. However, we do not endorse, control, or assume responsibility for the content, privacy policies, or practices of these external sites. We encourage you to review the terms and policies of such websites before using them.

9. Limitation of Liability: SM Jewellery Store shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our products or services, regardless of whether we have been advised of the possibility of such damages.

10. Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in Howrah, West Bengal.

11. Amendments to Terms & Conditions: We may update these terms and conditions from time to time. The revised version will be posted on our website, and your continued use of our services indicates your acceptance of the updated terms.

If you have any questions or concerns regarding our terms and conditions, don’t hesitate to contact us.